Digital Thumb R.M.A. REQUEST FORM
1616 Regent St.,
Tel: (214) 534-9030
Mesquite, Tx. 75149 Fax: (972)
216-8832
Customer Name: ______________ Tel: ______________
Customer I.D.: _______________ Fax: _____________
Address: ____________________ Contact: __________
City: ___________ State: _______
ATTENTION!!! Please read the requirements for
Authorization Issuance at the bottom of this page.
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Desc. |
Label# |
Serial# |
Invoice# |
Date |
Problem |
Replace/Credit |
RMA# |
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Reviewed by _____________ comment
_______________________________________________________________
Authorization Requirements
1. Warranty is from the date of the original invoice.
2. No credit will be given for anything after 30 days from the original
purchase date.
3. Warranty for most items is one (1) year from the date of purchase, unless otherwise specified.
C.P.U.'s have only a 30 day warranty-No warranty on
C.D.'s or software.
Must be received within warranty period.
4. Items that have sustained physical damage after purchase will not be
received--they will
be refused.
5. Your Authorization Number will be valid for 14 days.
6. Absolutely no Authorization will be issued without a copy of the
correct receipt. Fax
a copy of the invoice.
7. All returns for credit must be complete with original box, manuals,
diskettes, cables, etc.
Shipping Instructions
1. All customer labels and marks must be removed before returning.
2. Authorization Number must be clearly marked on shipping box.
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